Accessing your emails using RoundCube

When you set up your domain email accounts with Doteasy, you are provided webmail access to your email accounts and if you are on the cPanel mail platform, you have a choice between two webmail applications: Horde and RoundCube.

In this article, we will take a look at the RoundCube webmail application. We will show you how to login to your webmail account as well as give you a brief tour of the features included on the RoundCube webmail interface.

What is RoundCube?

RoundCube is a browser-based email application that allows you to read, send and organize your emails. While it doesn’t come with as many advanced productivity tools and features as Horde (ie. calendar, notes and task list), it offers a more user-friendly interface. 

Your RoundCube webmail application

The RoundCube webmail application is only available to users on the cPanel mail platform. 

How do I know which mail platform my account is on?

The easiest way to find out which mail platform your account is on is to login to your Doteasy Member Zone and click on the View Email Client Info link.

If you are on the cPanel mail platform, you will see the following:

If you are on the SmarterMail platform, you will see this:

If you are currently on the SmarterMail platform and want to switch over to the cPanel mail platform, contact us and we will help you switch over.

Logging into your RoundCube webmail application

You will find the webmail login link on the Doteasy website.

Or, you can also go to the URL https://www.doteasy.com/webmail.

Once you’ve logged into your email account, you will be given the choice between Horde and RoundCube. Select RoundCube to open your RoundCube webmail application.

Your RoundCube webmail interface

Functions on your RoundCube interface:

1. Inbox – displays your current email messages.

   

2. Mail - lets you compose an email using the Compose editor as well as search for an email in any folder.

   

3. Address Book – stores email addresses of your contacts.

   

4. Settings – lets you customize your RoundCube webmail interface, including account preferences, folders and auto-responders.

   

Reading and replying to emails in RoundCube

While in Mail, double-click the subject line of the new email to open and read it.

After reading it, you can reply to it,

Or you can forward it,

Or move it into another folder

Composing emails in RoundCube

To compose a new email message in RoundCube, simply click on the Compose button to open the Compose editor.