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If you are subscribed to the Doteasy Unlimited or Doteasy SSD hosting plans, you are allowed to host additional domain names on your hosting account at no extra hosting costs.
The additional domains that you add on to your hosting account are called add-on domains and you can add them to your existing Unlimited Hosting account from your account cPanel.
Here are the 3 steps you need to follow:
For full step-by-step instructions, take a look at this article. Or watch this video tutorial.
Domain email accounts are included for free in your hosting package! To create your domain email accounts, follow our in-depth article, or watch this video.
If you have forgotten the password to your domain admin email account, simply click on the Forgot? link on the Member Zone login panel.
This link will trigger our system to send the email password reset link to the authorized email contact for your account.
Simply follow the instructions on the email to reset your admin password.
Unfortunately, there is no Forgot Password? tool for email user accounts – if you have forgotten the password for any of the email accounts that you have created, you will need to change the password of that account from your Doteasy Member Zone.
For screenshots and more solutions for being unable to log in to your email accounts, check out our article.
You can now build your website for FREE using our new Website.com Site Builder. You can choose from hundreds of stunning website templates and customize any content to create your own unique design with ease. Best of all, everything is online through an easy-to-use drag and drop interface with no installations or coding needed. Depending on your plan, you can also easily create a mobile version of your website. Try it out for free in your Doteasy Member Zone.
Follow this article, which shows you how to set up your iPhone with your domain email accounts using the IMAP protocol.
There could be many reasons why you can't send or receive emails. Take a look at this article, which goes over the steps you can follow if you are experiencing problems with sending and receiving domain emails on your email client (ie. Mac Mail, Thunderbird, Outlook).
The most common cause of this problem is that your IP address is blacklisted by the public spam blacklists. Nearly all email service providers will check incoming email to see if they're coming from these public blacklists first before delivering the message. If the email is coming from a known spammer or any source that is blacklisted, then the email service provider will simply drop the email message without providing any error or bounce-back message.
In this case, it's best for you to check and see if the IP address for your internet connection is listed on any of the public blacklists. The first thing that you'll need to do is to find out what the IP address is for your internet connection. You can do this through this link: https://www.doteasy.com/myip/
Next, do a blacklist check by plugging in your IP address using this tool: https://mxtoolbox.com/blacklists.aspx
If your IP address is flagged by any of these public blacklists here, then that would explain why your emails aren't getting through. You have two options:
1. You can contact your internet service provider and see if they can remove your IP address from the blacklist.
Or,
2. You can contact your internet service provider and have them assign you a different IP address that is not blacklisted. This is important because there is a chance that your internet service provider will assign you a new IP address, but that new IP address turns out to be blacklisted as well. So, be sure to check your new IP address against the public blacklists using the MX Toolbox link above.
If you have Outlook 2016 or Outlook 2013, you can set it up for your domain email account.
This article we will show you how to set up Outlook 2016 to access your domain email accounts. The steps are very similar and the settings are essentially identically to that of Outlook 2013.
Note that the article is not about connecting your domain email account to an Outlook.com account. Outlook.com no longer supports custom domain email accounts. If you have previously set up Outlook.com with your domain email address, you will still be able to send and receive emails. But all new domain email accounts will have to use Office 365.
Take a look at this article to learn how to configure the Mac Mail application on your Mac computer to access your Doteasy.com domain emails, or watch this video and follow along!
Windows 10 comes with a built-in Mail application. You can find the Mail application from the Start menu, or by typing in Mail in the search box on your Windows taskbar.
Mail supports most popular mail services, including Gmail, Yahoo! Mail and any account that supports POP or IMAP. In other words, you can set up your Windows 10 Mail application to access your domain email accounts. This article will show you how to configure your Windows 10 Mail app to access your domain email account(s).
Mozilla Thunderbird is a free email client developed by Mozilla. Thunderbird is available on both Windows and Mac. Like other email clients, Thunderbird allows you to easily check your emails without using a web-based interface (ie. webmail).
This article will show you how to configure the Mozilla Thunderbird application on your computer to access your Doteasy.com domain emails.
Or, follow this video tutorial.
