- Employment Opportunities
Customer Support Associate
We are currently expanding our Support Centre and we need friendly, internet-savvy individuals who enjoy helping others, to join our team. You'll love our work hard/play hard atmosphere. If you want to be part of a fast-paced team of smart, fun people, this is the job for you!
We are currently seeking individuals who will help us round out our support team. Training will be provided.
A successful candidate will possess the following skills:
- Call center/Phone Support or Customer Service experiences
- Basic HTML, FTP, CSS knowledges
- Experiences with building websites
- Excellent English oral and written skills
Daily Duties to include:
- Email/chat/telephone based customer service and sales - general sales and service inquiries
- Email/chat/telephone based tier 1 customer support - first level technical support, troubleshooting & testing
- Documentation of new support system functions and procedures as directed by supervisor
- Serve as communications link between customers and company
- Provide market feedback and market opinions
- Requires staff to be aware of market trends and developments including hosting and domain name registration industry service and products
Please send your resume and cover letter to hr@doteasy.com. Only those candidates selected for an interview will be contacted. Applicants for this position may be tested for appropriate skills.
Website Design Consultant
Do you enjoy designing beautiful and clean websites? If you like to design websites with a clean, web 2.0 look and feel, understand website usability, and have knowledge in using graphics to improve conversion rates, pull your resume and a portfolio of your work together and send it over to us at Doteasy.com.
Doteasy.com is now seeking a talented and creative individual in support of our ongoing projects and marketing efforts. As a Web Design Consultant, you will be serving as the communication link between clients and company to help them start up their websites. Also, you will work closely with software developers and marketing personnel to enhance our web apps on company specification within established timeframes.
Basic Responsibilities:
- Design, build and maintain websites for customers
- Create website templates using our design panel and pre-designed themes
- Create innovative designs and artwork to enhance our website templates
- Collaborate with the development and marketing teams to enhance our existing products
- Other on-going work and projects as need
Skills:
- Experiences with building websites
- Good knowledge in website design, layout, illustration, typography, photography and production process
- Basic web programming skills
- Excellent skills in Photoshop, Illustrator & other Adobe products, etc.
- Must be well organized to enable the planning, development, and execution of projects
- Self-motivated with the ability to work independently without supervision
- Strong communication skills
- Customer Service experience is a definite asset but not necessary
Please send your resume and cover letter to hr@doteasy.com. Only those candidates selected for an interview will be contacted. Applicants for this position may be tested for appropriate skills.
