- Employment Opportunities
Customer Support Associate
We are currently expanding our Support Centre and we need friendly, internet-savvy individuals who enjoy helping others, to join our team. You'll love our work hard/play hard atmosphere. If you want to be part of a fast-paced team of smart, fun people, this is the job for you!
We are currently seeking individuals who will help us round out our support team. Training will be provided.
A successful candidate will possess the following skills:
- Call center/Phone Support or Customer Service experiences
- Basic HTML, FTP, CSS knowledges
- Experiences with building websites
- Excellent English oral and written skills
Daily Duties to include:
- Email/chat/telephone based customer service and sales - general sales and service inquiries
- Email/chat/telephone based tier 1 customer support - first level technical support, troubleshooting & testing
- Documentation of new support system functions and procedures as directed by supervisor
- Serve as communications link between customers and company
- Provide market feedback and market opinions
- Requires staff to be aware of market trends and developments including hosting and domain name registration industry service and products
Please send your resume and cover letter to hr@doteasy.com. Only those candidates selected for an interview will be contacted. Applicants for this position may be tested for appropriate skills.
Web Solutions Sales Specialist
Are you a friendly outgoing individual who understands the importance of having a website for a business? As we are currently expanding our businesses, we are looking to add a Web Solutions Sales Specialist to our team promoting our Custom Web Design and Promotional Services. Training will be provided.
Doteasy.com is now seeking a self-motivated and hard working individual in support of our ongoing projects and marketing efforts. As a Web Solutions Sales Specialist, you will handle all aspects of the sales process, including placing outbound phone calls to new and existing clients, showcasing Doteasy's Web Design Portfolio, explaining website features, closing the sales, and maintaining good customer relationships.
Basic Responsibilities
- Identifying prospective clients
- Generating new leads through cold calling
- Presenting demos to showcase Doteasy's Web Design Portfolio
- Building and maintaining websites for customers with our in-house tools
- Communicating with clients to fine-tune the website design
- Other duties as assigned
Skills
- Experience making and receiving a high volume of calls on a daily basis
- Excellent telephone manner and strong written communication skills
- Self motivated with the ability to work independently without supervision
- Experiences with technical sales preferred
Please send your resume and cover letter to hr@doteasy.com. Only those candidates selected for an interview will be contacted. Applicants for this position may be tested for appropriate skills.
