In order to successfully setup your domain email accounts on an email client such as Mac Mail or Outlook, you will need to have the following information:
- Domain email address and password
- Incoming mail server and port information
- Outgoing mail server and port information
Email clients
An email client is a software that is installed on your computer to allow you to access your emails on your server. In other words, in order to use an email client, you will first need to install it on your computer or mobile device.
If you have the Microsoft Office bundle installed on your computer, you will find Outlook a part of the bundle; or if you are using a Mac, you can easily find Apple Mail, the default Mac email application.
Some of the most popular email clients are: Windows 10, MacMail (or Apple Mail), Outlook 2016, Mozilla Thunderbird, iPhone, and Android devices.
Once you have installed the email client, you will then need to configure it so that it knows where (ie. which mailserver) to retrieve your emails from.
You can find all these information in your Doteasy Member Zone, under View Email Client Info.
Note that Doteasy offers two mail server platforms so the information you see may differ.
For example, if you are on the cPanel mail platform, you will find two sets of email client information: Secure SSL/TLS and Non-SSL Settings. If this is the case, we strongly recommend using the Secure SSL settings for maximum email account security. You will also have the option to choose between POP3 or IMAP.
On the other hand, if you are on the SmarterMail platform, you will only see the Non-SSL settings. Also, the only incoming mail type is POP3.
If you would like to use the IMAP protocol and/or Secure SSL settings, you can contact us for a mail platform transfer to the cPanel mail.
Email client setup guides
The setup process is slightly different for each email client. Click on a link from the list for the step-by-step setup instructions specific to your email client.
Mobile Apps
Desktop/Laptop email clients