The following are just some of the positive things that our clients are saying about us. We are pleased to find that our service is such a success and can be so beneficial to so many individuals and small business clients.
What our clients are saying about us
"have required help from Dot easy several times and I have to compliment you on the service i received it was excellent, friendly and most importantly actually solved my problems. I had someone this morning helping me and I got excellent help! Thanks "
David Flynn, Apr 11, 2013
"They have always been there to answer questions and help. I've been very pleased with them and have not noticed any down time for the website."
Patricia Broderick, Jan 11, 2013
"Doteasy, is 'very easy' to learn and quick to publish online. For any novice contemplating to build a website you cannot beat Doteasy for its simplicity and value for money. Their support is excellent and their instructions are easy to follow. I currently have three websites created and hosted with Doteasy and would recommend their service to anyone."
alan n mcphail, Dec 28, 2012
"I have had nothing but great experiences with Doteasy! I've been a customer for a few years (basic hosting site) and last year, I finally upgraded to an ultra hosted site. Over the year, I have had two major problems with my site (both due to user error). I ran WordPress on my site (which was easily installed through one of the scripts offered by DotEasy) and my page was continuously looping. I submitted a ticket and even phoned, and the problem was resolved within a couple of hours (if it even took that long). They logged right into my site to fix the problem, which was extremely helpful given that I was new to WordPress.
The second problem happened recently and I basically destroyed my site and lost almost everything. I had a backup (again, an easy way to backup is provided in the DotEasy control panel), but could not get it to load. I called DotEasy and within an hour, my site was up and running again and everything I thought I lost, was not! I was so grateful not to have to rebuild the entire site (Zen Cart), especially right before the holidays!
I look forward to many more years of a helpful and happy relationship with DotEasy! I would recommend them to all my friends!"
Rosa T, Nov 16, 2012
"I have used Doteasy for a number of years for my business site and several private sites. They offer excellent value and service.
If contacted about a problem they have always been prompt and dealt courteously with my enquiries. Would strongly reccomend DotEasy"
Christopher J., Nov 06, 2012
"The folks at Doteasy have been Awsome from day 1 and I have been with them for 10 years now."
Edward Aguirre, Oct 29, 2012
"So far the customer service has been excellent. They have answered to all my requests the same day and all the solutions provided worked perfectly. I feel very happy and confortable with the service. "
Silvia, Oct 19, 2012
"DotEasy. Based out of Burnaby, BC, 99.9% uptime, great pricing. Love 'em and send all my clients here too."
Kevin Gamble, Oct 03, 2012
"I was just so absolutely thrilled with the chat service experience that I had. I worked with Peggie who went above and beyond with me. She really did. She was truly my saviour in the one and half month journey of getting my website restored, which feels like eternity when you rely on your business to be generated that way. I worked with HostGator staff and Wordpress staff, and neither come anywhere near the level of intelligence, patience, clarity in explanation and I could go on and on. I would have still been trying to figure out which way was up, and my business was in dire need. Thank you, thank you, thank you so much Doteasy. And especially thank you Peggie. I really hope they give you a raise. I don't know what you make but it isn't enough. You're a gem! Thank you."
Miranda Lucas, Sep 27, 2012
"I've been using Doteasy for over a decade for all of my hosting needs. I am a freelance web designer with some pretty big (and some not so big) clients, ranging from one-page landing sites to full blown eCommerce sites. Over the past decade I have easily hosted over 75 sites with Doteasy (I currently manage about 25 — clients come and go and some sites are only meant to be available for a period of time, which explains the discrepancy).
Just this morning I had an issue with an eCommerce restaurant client who exceeded their bandwidth. On the one hand, this is a good problem to have; on the other, it meant their site — and business — was down heading into lunch, their busiest time of day. I upgraded their hosting plan and within an hour they were back up and running. More importantly, they were taking orders.
My reputation as a web consultant is based not only on the quality of the work I do, but the quality of the service providers I partner with. Doteasy has never failed me, and I have never felt a need to use a different web host. More importantly, I feel confident in recommending Doteasy to my clients, since THEIR reputation is predicated in part on their site being online and not"
Jerry Jodice, Sep 26, 2012
"I find Dot-Easy is a excellent domain host. My purpose is informational, not on-line-sales and for my usage this host serves me well. I have four domains supported (Hosted) by "Dot-Easy"and have been with them several years. Remember it is free if you don't need a lot of features. If it doesn't provide the features you need pay and go elsewhere. Or import free features form other sources and upload them, I have added "Statcounter" and "MyContactForm" and they are very compatible for discovering who is looking at your site and to get readers to contact you effortlessly via e-mail, with no other software needed on their end or yours to use either one. Overall "Dot-Easy" works perfectly for me !"
EVprofessor, Sep 23, 2012
"Although only using free hosting there has never been any downtime and support is always well within published response times. Would well recommend."
Richard Mansell, Sep 23, 2012
"Doteasy is a great host if you are building a simple website. It is easy to navigate and understand what is going on. The price is right for what you receive."
Mollie P., Sep 18, 2012
"My website has been with Doteasy for a few years now. I find their customer service staff patient, knowledgeable, helpful and quick."
John, United Kingdom of Great Britain and Northern Ireland, Sep 15, 2012
"I have been hosting my sites with Doteasy for over 12 years. Very happy with their excellent service and offers. Have been recommending them to others. Thank you, DotEasy!"
Kate S., Sep 19, 2012
"These guys are absolutely amazing, they get back to you straight away when you have a problem. Their service is just the best, no outages or downtime. They always make you feel very special.
You can't beat them, just join them"
Molly F., Sep 12, 2012
"One of the best #web #hostanddomain registration service. Crystal clear instructions,very reliable wit gud cust service n pricing @doteasy"
Kapil Suvarna, From Doteasy Twitter, Apr 24, 2012
"Doteasy is just that; easy to use, but the best bit, rare these days, is the technical support, which is NEVER less than top class, even allowing for the difference in time zones (US / Euope). I can`t recommend them too highly having used them for many years. Thanks Alan"
Alan Gent, Sep 05, 2012
"It's worth mentioning my web host of several years. I've had great customer service from @Doteasy & that's a rarity these days"
Oubliette, From Doteasy Twitter, Jul 31, 2012
"The best customer service I have ever experienced, so convenient and knowledgeable! Thank you"
Mike Boekestyn, From Doteasy Twitter, Jul 26, 2012
"I've had our website and email through Doteasy for over 5 years... Just renewed for another 5!"
Angela Stevens, From Doteasy Facebook, Feb 05, 2012
"I am using Doteasy Technology almost 2 years now and I am very satisfied with customer care and most of all their great offers are a great deal."
Maria Fiore Pilon, From Doteasy Facebook, Aug 29, 2012
"Doteasy not only provides an excellent service, they continue to have their front-line technical and customer service support provide exemplary service. My skill sets do not include hosting and webpage knowledge, however, doteasy has ensured that its staff and support persons make that transparent as they provide patience, information and integration assistance to meet client's needs, such as those needs that I needed for my site. My company is about communication, meeting interest and needs of those who require my service, and helping business excel in customer service. Doteasy certainly example the highest level of meeting client's needs. Special mention to "Christin" at doteasy customer service, who was patient, informative and integral in meeting my website needs."
Angela Gill Gill & Associates, mediationbelleville.com, Jan 06, 2012
"I was having some trouble getting the pages I had uploaded to actually show up online, so I called customer service for some help. I only had to listen to one automated menu (basically asking if I needed account help or technical help), and a CSR named Bernard picked up on the first ring! He helped me solve my problem in about 10 seconds, and even CALLED ME BACK a few minutes later to give me more troubleshooting advice on my problem. I've worked as a call center CSR before and I can tell you I never offered service as exceptional as I got from Bernard and Doteasy. I am blown away. Thanks!"
Austin Hall, KS, Jun 23, 2011
"I am transferring in one of my sites I operate for my wifes horse hobby, (www.bchorselinks.com) and just wanted to say - your site was so easy to use to find answers! Doteasy is awesome! Thank you Bill
William Cook, Penticton BC, Mar 14, 2011
"I've been a fan of Doteasy for almost ten years now, and I've just completed the first steps in transferring yet another website to you (the first time I've ever done a transfer; up to now, I've just created new ones from scratch.) The transfer process can be very complex for a first-time user (I'm new to transfer keys, auth codes, and so on), and I want to tell you that your customer support in this area has been nothing short of fabulous. The previous domain hosting people's information has been misleading, obfuscating, and they left out important information to help me in this transfer. Your folks, meanwhile, were extremely helpful and courteous. Especially noteworthy was that I spoke with "Eric" at your tech support phone line no less than three times this morning, and on every occasion he was patient, helpful, and he even went so far as to help me figure out your *competitor's* account manager website to help this transfer process. This is exactly why I am moving this site to you - your support and customer service are second to none, and my colleague was tired of getting the run-around with her existing web host. And it's why I always recommend Doteasy to anyone who tells me they're considering starting up a website. Keep up the amazing work and thank you for your excellent customer support! "
Dana M. Lee, Toronto Canada, Jan 05, 2011
"I love you guys. I just bought another domain. After using other hosting companies. I have returned to you with my personal domain name and intend to tell all my customers about you and your great company. You have come a long way in just a few years. Keep up the good work. I sincerely wish you all the success and happiness you can stand. :)"
David, Sep 20, 2010
"I am not an html wizkid (I am a retired pensioner, 70 next birthday) but I can use Doteasy for my little web site!! Great stuff folks, keep it up."
Dave Marshall, nlpman.eu, Mar 15, 2010
"They took a bad situation and made it so easy to resolve. I had some one else taking care of my domain that had access to destroy my site and they took care of me."
William Garcia, apachepainting.com, Mar 13, 2010
"I hosted at least 5 sites at Doteasy and every time it was so easy. Great support, great service, I recommended them to so many people, they deserve it."
Pierre Filiatreault, nitaya.com, Feb 20, 2010
"With most things in life, you get what you pay for. However, I've enjoyed a lot of free hosting of pages from Doteasy. Naturally, as your need grows, you need more from your Webhost. I think Doteasy's levels of hosting pretty much accommodates most people's needs.
They have Great support. And even when you ask some rather basic question or even a dumb one, they answer you back."
Connie Dunn, playfulroots.com, Feb 19, 2010
"Great prices, lots of information and very easy to deal with. Phone support if needed which is a major bonus for some situations. On the rare occasion there is a problem it is fixed immediately. Highly recommended to all."
John Albion, pacifictv.ca, Jan 27, 2010
"They are just great and very helpful in any case.
What ever I face any problem, I don't concern too much since I have a very good team handling my hosting, they can give you the best from the end. Which is they know the best for you and they help ultimately."
Ali El Manini, elmanini.com, Jan 08, 2010
"As an aging novice I sometimes need advice. On occasion Doteasy have provided me with the straightforward help I need! No waffle or geeky stuff. And that is important to me when I am trying to move on with creating a website. There is so much stuff to read on the internet that I don't always have the time to wade through it. Doteasy make it easy to follow the rules! Thanks."
Derek Cookson, ikithekiwi.com, Jan 04, 2010
"I design website and for years have been using Doteasy as a hosting and domain name registration provider for myself and my for my customers. They deliver what they say they would and they are always there through tech support to help when there are questions or issues. Best value for small businesses!"
Alain Houle, alcowebdesign.com, Sep 16, 2009
"Good, speedy customer service via email.
They'll work with ya, til the prob's fixed.
I've had issues several times, mostly because I myself didn't know where to look for answers, and the customer service people answered clearly."
Kevin Kendall, kevinkendall.com, Sep 11, 2009
"Lots of room for my electronic graphic design portfolio and I've never had a problem accessing or uploading to my site.
Fantastic service by email. They always respond in 24 -48 hours with the Correct Information.
I've used them for 5-6 years and refer all my small business clients to Doteasy. "
margie sejbl, mksejbl.com, Jul 29, 2009
"I am very happy with Doteasy, very. Tec support is great, no problem. It wasn't hard for a "non-computer" person, such as myself, to build a site on Doteasy. Plus there are no advertising banners on free sites."
Ingrid Forsberg, zpickle.com, Jul 25, 2009
"I've used three different hosting companies, two of which I also used as domain registrars (Godaddy was the other). I prefer Doteasy by far over the others. While Godaddy was cheaper up front to register a domain, when it came to 'free' hosting of a web site, they charged for tools to build a temp site as well as plastered their ads and banners all over the site, making it quite distasteful and unprofessional looking. In comparison, Doteasy charges about $10 more for exactly the same kinds of services via their registration and renewal fees, but then everything really is free on their free web hosting service. And No Banners. I urge everyone to check out what it really costs and make sure they understand what they are really getting for the price. Doteasy has always been responsive in customer service and support (emails within 24 hours) and gives complete and straight answers, not some canned script. I have several domains registered with them or transferred to them and and very pleased with their service. I have searched the internet for 'free hosting' and checked the prices of different domain registrars, and I feel like for the money I am getting a pretty good deal compared to what else is out there. I recommend Doteasy to others I know whenever they ask about domain hosting or registering domains."
Donna W, www.penumbrapublishing.com, May 22, 2009
"Doteasy made it quick and painless to set up my website. Three years later I am still satisfied with their service. Excellent customer service with quick response time."
Jason Scheide, spadinasecurity.com, May 05, 2009
"I just wanted to thank Bernard in tech support for helping me through a security breach on several of my Doteasy web sites. He was patient, explained things, gave me recommendations, and generally eased the stress of this pretty stressful event. I hope his manager sees this...because Bernard is doing a great job! He is very knowledgeable about security issues and has answered the phone on the first ring each time I've called. No hold times! How wonderful for a FREE web hosting company. Thanks alot. I will continue to host my web sites with you and transfer others as they come to me."
Benita Asher, Jackson CA, May 01, 2009
"Your phone support was excellent today. Your rep (Richard) was very patient with me and walked me through and solved a difficult email problem. Email is very important for my business so it is an understatement to say I am happy Richard solved our problem. Thank you for the first class top notch service."
Robert Odynski, White Rock BC, Apr 29, 2009
"I have worked with three different web hosts in the last 5 years. All have been highly rated. Doteasy is the only one that I like simply because they take care of business in a professional way, errors are non-existant in billing or web concerns. I have recommended their site to several people and will continue to do so."
Mitch Card, mrcard.org, Apr 16, 2009
"I've been on doteasy for 8 years now. I have 1 free site and two paid ones and I have nothing but great things to say about them. If you need help contacting them is fast. They respond within 24 hours usually less then that regardless of it if is a free account or a pay one.
The only downside is the free account doesn't use sql or php like some other free sites, but that's okay if you don't need those things. Besides their web tools will give you lots of those things anyway like blogs and forums for free. I recommend them to everyone looking for a nice AD-Free website."
Barbara, Apr 22, 2009
"I have five websites hosted at Doteasy. Four of them use the free bannerless hosting service and one is a ultra hosted site which includes e-commerce & a (shared) SSL. The very few issues I experienced were handled quickly, efficiently, courteously and well within 24 hours. I can't recommend Doteasy enough."
Shadoe, Apr 01, 2009
"Doteasy is just what it says, easy to set up, use, edit. They have lots of tools to use free or at a nominal cost.
They answer questions quickly and completely."
Carla Chance, www.cseaunit8950.org, Mar 02, 2009
"One of the great things about doteasy is they always give prompt replies to any queries.
Recommended for small business and startups, they cut the costs to the bone, and their pages have the best rankings."
Jon Bain, poseidons.net, Feb 28, 2009
I am a very happy doteasy customer ;-)
Doteasy made it possible to realize one of my dreams...
I am a Brazilian woman who lives in a very small village in the south of Germany. Through doteasy I have been able to show to the whole world my paintings, the lessons I give and about me.
Besides that every time I needed help the technical support answered me within 24 hours. This is very important for me as I am not a specialist in computer I need to know that someone is there for me.
I have to say thank you doteasy staff for being there!!!
I wish your success grows!
From the bottom of my heart,
Luisa Monteiro "
Luisa Monteiro, Germany, Feb 03, 2009
"Doteasy is a great service that provided me with all of the solutions I need to take my business online fast and efficiently. With their design tools I can focus more on the content and cosmetic factors of my site then all the somplicated programming."
Skyelar Pollack, balladeer.ca, Jan 15, 2009
"Hey Doteasy Team! Just wanted to say that out of all the hosting companies I deal with as a web designer, you stand out for your service and ease of use. Sites are always up, and my clients appreciate how affordable your plans are. Thanks!"
Jennifer Nickerson, Salem MA, Jan 08, 2009
"I would like to thank your team especially Tony in Customer Service for your outstanding service! It has taken over 3 months between 4 different host/ providers to get my web site active again something that took him only a few minutes to achieve. I can’t thank Tony enough for taking the time to manually go to my ftp site and manually correct the html link errors, this is a tremendous help considering my busy schedule! I will recommend Doteasy.com to everyone I know, I only wish I knew about your company long ago and realized now how many business opportunities I has missed as a result since my web site was inactive. Thank you and your professional team again!"
Frank Manchak, CA, Jan 05, 2009
"I was in the dumps when America On Line stopped my web site which I linked to doteasy. I was ready to give up doteasy, because I am not by any stretch of the imagination a web guru. Your technical assist team showed me the way and my web site is back up. It was easy enough for someone like myself to do. The web site pre made forms were much easier to use than I thought and I'm back with my domain name. Thanks for getting rid of the jam I was in with the aol mess."
Marc Perez, marcperz.com, Wildwood MO, Jan 05, 2009
"Doteasy is a great host. They've hosted my site for almost 5 years. I also have several other sites hosted with them and we have no complaints. They are great."
Patricia Reynolds, www.watervox.net, Dec 13, 2008
"Thank you for such great service, especially the tech support articles. You make solving problems easy, even for non-tech people."
Susan Lohrer, Creston BC, Dec 07, 2008
"I had never created a website before, so I was intrigued by the wide variety of tools DotEasy offered. I found the website builder application to be easy to use, expecially for a novice, and yet there are layers and layers of additional features that I can access when I want to go deeper or add something. For example, I wanted to show several bead designs that my partner created, and the photo gallery gave me a simple way to do that quickly and easily. I'm also modifying forms for comments and e-mail, something I never considered doing before. But their tools make it easy.
Above all, the support from their technical team has been nothing short of outstanding. Every question was answered promptly, courteously, and completely. I was concerned at how much I had to learn at first, but they've made me feel very comfortable and my results are quite satisfactory.
Whether they have all the tools a more advanced site designer might want is beyond my scope, but for the vast majority of "regular" users, they certainly have all the bases covered.
I would not hesitate to recommend DotEasy to anyone considering a website hosting firm."
Rick Koenig, www.glory-beads.net, Dec 04, 2008
"Having used Doteasy for over 10 years now, on their 0$ plan for two small websites, I have always found them to be reliable and their customer service to be efficient and very helpful."
Catherine Constantinou, davidhurn.co.uk, Nov 27, 2008
"I am a professional Web Designer who would like to say a few things about Doteasy.com. Do I use them? Yes! Not only do I currently host all of my own websites with Doteasy, but I have lead ALL of my current clients to get their hosting as well. The reason? They are incredible. For one thing, they do not allow pornography on their servers (read it right in their terms), which makes them HIGH ABOVE THE REST of the hosting world in my book, AND the book of my clients! Second, their $25 dollars a year .com with generous hosting and email (with no website advertisements) is absolutely Fantastic! Sometimes, they even let you buy a new site for only $5 the first year! Third, I have read about people having real problems with hosting company support issues. With Doteasy, not only can I chat to them live, but have always (that's ALWAYS) received an email support response within a day or so. I have rarely noticed any downtime or issues with my various Doteasy services, and will continue to use Doteasy as long as they don’t change what's making them stand out! Thank You!"
S. C., smoothelectric.com, Nov 19, 2008
"I would like to commend Doteasy on permitting its customers to use one (1) Login to get access to all of our web sites (title-loan.net, mikesquickcash.net, michaelrburch.com) being hosted by Doteasy. It is fantastic and other hosting providers should do the same thing. Congratulations on being a trend setter!"
Ron Johnson, Nashville TN, Nov 17, 2008
"Best host I have found. No question. It is basically free. Their cost for REGISTERING is only slightly higher than other registrars, but that is the only cost for a basic hosting account. They may try to upsell you to other features, but I have been with them since the 90s, and have never used any but the basic, and they don't seem to mind. I have put maybe 30 sites up on there over the years, and never encountered any kind of problem. No offense, but anyone knocking Doteasy just does not know what they are doing, or what they are talking about, or both. When I have had questions, they email back immediately, and they are very polite. They must be Canadian, they are so polite. I think they are in Canada. GO DOTEASY, long may they continue."
thatsrich, Nov 05, 2008
"I would like to thank everyone at Doteasy for helping me with the process of transferring the host of my website to Doteasy. At first I was nervous when I found out my host was shutting down and I needed to find a new host. However I received easy to follow instructions and the process from setting up an account, to transferring the host, to uploading the files took less than 48 hours. I love that my website no longer has ads and seems to load faster than before."
Cindy Lewis, Waltham MA, Nov 02, 2008
"I have hosted about 10 sites with Doteasy over the last 5 years and have nothing but praise for their services and their amazing customer services staff.
Whenever I have had a probelm or question, or just needed help with how to do things to the hosting/domains, the Doteasy Staff have always been able to help or offer relevant advice.
I highly recommend this company!"
Jim Smith, bobthebiker.co.uk, Oct 29, 2008
"I recently had Loren help me, but before that there have been a succession of customer service people. I am a website developer and a number of my customers use the excellent services of doteasy. When I have had to figure something out, the helpful, timely, pleasant service I get from your tech support is unfailing. Thank you Loren and thank you doteasy, for what is obviously a great team building system."
Sharon Jackson, Duncan BC, Oct 27, 2008
"Your support folks have always been very helpful when I've needed them -keep up the good work!
Wayne Woodward, Calgary Alberta, Oct 15, 2008
"I sent this comment to Mike in Technical Support. Mike has been very helpful land informative the past few weeks Please send my compliments along to his team. Michael- thanks for helping me yesterday and last week. I really appreciate the live support and you are very knowledgeable, professional and patient."
Barbara Reiner, New Haven CT, Oct 03, 2008
"Thanks for making my web building experience so much fun. For the first time in a long time, I am done with the update on time, and my website looks terrific. You've outdone yourselves."
Hedy Henderson, Maryland, Oct 02, 2008
"I've used Doteasy for at least 5 years for various sites. Quite decent site support... Their $25 annual domain fee includes a year of free hosting, so effectively, you're paying $25 per year for something that often costs $70 or more per year. Anyway, I'm very happy with 'em !"
Peter Sugden, lvivrent.com, Sep 22, 2008
"Thank you very much for your help help and prompt response. I just LOVE Doteasy hosting and appreciate the great employees!!! Any time I've ever had an issue (which has been very rare in all the years I've used Doteasy) the response from employees there has been very quick and effective. And I do thank you again! "
Regina Moore, bibbcountybiz.com, Sep 23, 2008
"I have about 4 domains hosted on their service, some for 5 years. I recommend them to everyone! They frequently have members only l year domain name sales too. Fast customer service."
RhondaK NatvieFloridaArtist, www.rhondakwrites.com, Sep 17, 2008
"We always receive great service with quick response and knowledgeable people and Enoch when the extra step to make sure all the work was done right. That's why we have 60+ sites with doteasy.com Thanks"
Candy, bighornlodgemontana.com, Thompson Falls MT, Sep 16, 2008
"I've been using Doteasy to host a variety of different websites over the last few years and have found them to be cost effective and reliable. Never had any problems with the hosting, servers always respond quickly and don't go down and their support team have always taken time to help with any technical issues I'm having."
Mike T, terra-im.com, Sep 12, 2008
"I have used Doteasy for few years now and found their hosting service, reliable; their support, detailed and contstructive; their value, unbeatable"
"DotEasy team; thanks for your system. I've been with you for a long time, and am grateful to your tech crew. I'm approaching 80 and no longer have the tech savvy of yesterday's (Alzheimer's) but, thank God and Doteasy, that there are still providers that are reasonable and fair. M.Dones"
Miguel Dones, Sep 10, 2008
"They are so helpful. I am new at this and they are very patient with all my beginner questions. Also they have a huge knowledge base and manuals available, and tutorials, and step-by-step instructions for almost everything. Thankyou Doteasy for truly making it Easy!"
Angela Storrs, Jul 13, 2008
"I just want to say how wonderful Michael Lord was today. I have been struggling for years with the domain renewal process. I finally gave up and called customer support. Michael saved me from further frustration by cheerfully helping get me through the process. He gave exception customer support and I appreciate it. Thank you, Michael! Viki Poole "
Viki Poole, Memphis TN, Aug 29, 2008
"I am glad I ran across your site. Saved $100s of dollars for my portfolio. Tech support was outstand, walk me though using filezilla for my flash program instead of IE. Awsome site I recommend to everyone Looking for great deal in a website/domian! Thanks again Sincerely Louis Penland http://lpenland.net/"
Louis Penland, Marion NC, Jul 30, 2008
"Just a quick note to thank Michael at customer service for his superior assistance today. He was very patient and helped me resolve a very difficult problem. He was one of the friendliest and most helpful reps I have ever talked to. Thanks so much! Magda Craige"
Magda Craige, Houston TX, Jul 23, 2008
"I just wanted to send a note - I have been a customer for over five years and found one of your technical support people to be very helpful. His name is Ken. So many times people probably write/call to complain, I wanted to let you know that he was very patient and helpful during the process. Best, Gene Fisch, Jr."
Gene Fisch, New York NY, Jul 08, 2008
"Ladies and gentlemen, first I would like to apologize for being so tenacious in getting my domains transferred, and I may have seemed out of wack, so apologies for that too. This was indeed an extremely rough transition for my accounts (10 in all). I am now I believe up to date and I thank you all for your professionalism and support. A special kudos to Mike of your customer service/tech support. He is indeed the Chris Angel of the bits and bytes. He has gotten my other website up and running with e mail and ftp. Thank you Mike, and thank you all. More websites coming to you. The rest of the journey is easy...Doteasy that is. Regards and Thanks John B. Lawrence President BSCWEBS.COM"
JOHN LAWRENCE, FLANDERS NEW JERSEY, Jun 13, 2008
"I called technical support this morning and spoke with Michael. Not only did he resolve the issue I had called about, he also solved several other technical problems that we have been struggling with without my having to ask him - he just seemed to know. He explained -why- we were having these problems amd offered practical and useful solutions. He greatly exceeded my expectations! My technical support experiences with other companies usually involves being walked through troubleshooters (that don't end up resolving anything) with dreadfully underqualified staff, so this was an extremely pleasant surprise. Thank you, Michael! Best Sachiko Murakami Association of Book Publishers of BC"
Sachiko Murakami, Vancouver BC, Nov 22, 2007
"I would just like to comment that Bernard, who helped me with a customer service issue today, is a knowledgeable and helpful CSR. I appreciated his professionalism and eagerness to help with my issue. Please recognize him for doing a great job! Thanks, Larry"
"Most most sincere compliments on the new email format. Thank you to the entire Doteasy team for this wonderful new system and for the smoothness of the change over. I finally feel like I have a REAL mail system when it comes to handling email. Way to go team! Thanks from all of us at Dalwhinnie Farm! Laura Frizzell www.dalwhinniefarm.com"
Laura Frizzell, Venango PA
"I just wanted to say what phenominal customer service Michael gave me concerning my website. He was professional, knowledgeable, and personable. He provided gold level service, and represented your company very well. He has excellent communication skills, and leaves the customer feeling taken care of and appreciated. He's the type of customer service rep ALL reps should pattern themselves after. I apperciated the service I received from Michael, and I look forward to doing more business in the future!"
Monica Graham, San Antonio TX
"Hi Team, Just wanted to say your new webmail interface is awesome. Well overdue! Keep up the good work. Vaughan"
"Okay, I have been a doteasy member for quite awhile. Always happy with my service and tech service. But recently I feel like I have hit the jackpot with you guys. The sign in page looks great...but the new email service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Is wonderful!!!!!! Thank you thank you thank you! Keep up the good work. I have always referred people to you, but now I will more than ever. Kim"
Kim Weitkamp, Christiansburg VA
"I want to find a way to let you know that Peter Soo is absolutely, positively amazing and should get whatever credit is possible. He hung with me for what seemed an hour or so helping me get my files back into my own hands from your server. Not a difficult problem, but finding it was.... well, he has the patience of a ... Caterpillar on a walk up a BC mountain. He just knew we'd get there. Thanks so much for this Live Chat - I have had the need to use it more than once and it makes this DOTEASY customer of 3 websites, very happy. Web administrator www.joyfulresistance.com"
cori sandler, Canada
"I am very satisfied with your service. Not only was I provided the option of having my website hosted for free on your servers, but the generous 1 GB of additional space - upon entering the referral information from a friend - is beyond fantastic. The transferring of my .IT domain name went seamlessly, and the confirmation via phone call of my transfer was not only unexpected, but very professional. You have an excellent staff that is genuinely concerned with providing services to people who have a specific need. It is rare to encounter a company with such excellent customer service. Also, I would like to add, the speed and precision with which you respond to technical inquiries is superb: customers like myself are not left hanging."
Hidefusa Okabe, New York NY
"Good day; I have recently had reason to contact technical support via telephone, which I must say is far better a feature than e-mail being the only option. On both occaisions (yesterday & this morning) your staff were very friendly and helpful. This morning my wife(SY)and I were both on the line when we called and spoke with Michael. Immediately following the conversation Sy commented on how very professional Michael had been. I agreed, and felt it necessary to send kudos to you for the high quality of your people. Keep up the good work, and thank you very much. Ric Novak Novak Creative LLC"
Ric Novak, Vashon Island WA
"I had a couple of frustrating problems with my website w/DotEasy not loading properly on non-MSN browsers. I spent several hours today with Peter from DotEasy receiving technical support via Instant Message. He was patient, polite, and extremely helpful. I just wanted to compliment you on having this type of employee and let you know what a valuable resource he is to your company."
"I just wanted to say that doteasy has done a great job over the past few years hosting my web site. I look forward to sticking with you as I expand and I feel very confident in your service. Thanks again! Dan LaFollette greatpots.com"
Daniel LaFollette, Sep 02, 2005
" just wanted to let you guys know how remarkable your service has been. I signed up for $0 hosting and registered a domain yesterday afternoon, and before I went to bed last night I had already received my activation and FTP information. This was much quicker and easier than I had ever imagined! Your service is terrific and there is no better value on the web. I am extremely excited to finally have a website, and thanks to Doteasy it is easy, cost-efective and fun! Thanks!!! "
Patrick Iverson, Santa Fe New Mexico, Sep 20, 2005
"I just want to write a quick note to commend Doteasy on its excellent customer service. I have had two problems today which seemed mammoth to me. Within minutes Eric, in your Customer Service department, cleared up my questions and gave me the information I needed to get my site up and running. I have two paid sites with you-- one personal and one for my business-- and I will recommend Doteasy to all my friends because of the helpful, fast, and polite assistance I received today. Thank you Eric and Doteasy.com! Kirsten "
Kirsten Quint Brown, San Francisco CA, May 26, 2005
"Hi Doteasy, I just want to say that I think you are a great company. I have used Doteasy's hosting service for 4 years and you have consistently given me excellent service. You respond rapidly to questions, take care of problems quickly and efficiently, and your staff are always courteous. Having a reliable webhost is critical to a successful web design business. I really appreciate the fact that I can depend on you. You can count on my recommendation to anyone who needs a hosting company. Thanks to every one of you for a job well done! Sincerely, Alice McCombs, Webmaster DataScouts Corporation wwww.datascouts.com
Alice McCombs, Shawano WI, Apr 26, 2005
"I run two domains at present www.markholmesphoto.com and www.sandiegodslr.com. I just wanted to thank you for the great job you do. These days, companies are happy to take your money, but when it comes to service you're lucky to get any response at all. I've always found
that you deal with my inquiries very efficiently and professionally, even though it has all been through email. You've understood any issues I've had and given me a sensible answer. Thanks very much for doing a great job!"
Mark Holmes, Mar 15, 2005
I have used the free web hosting for a number of years for a number of sites. As always, the biggest fear with free sites is 'How can they afford to do this? They're going to shut down on me in the middle of the night!' But year in, year out, Doteasy has been a reliable, professional and very affordable service. I use Doteasy to host www.amateurradio.ca which provides information on emergency communications for ham radio volunteers. I have had positive feedback from hams around North America who have found it valuable and informative. As well, I hike the West Coast Trail and use www.wct.ca to put my trips up on the web along with trip tips. I have had people from around the world meet me on the trip and say 'Oh! That's YOUR web site! It's great!'. It's only because of the reliability and affordability of Doteasy that I can do this.
Although I do not have a business site or the traffic to warrant upgrading, I would have ABSOLUTELY NO HESITATION in using doteasy for any business or volume hostiing. They have provided what they promised and it works great. I work with web sites hosted with other companies and doteasy is, by far, the best."
Robert Cox, Canada, Nov 05, 2004
"I've been a customer of your service for quite some time. I had always been satisfied, and recomended all my clients to host with you. My personal site always had me worried. I was always at the brink of my 20MB limit. And today I realized you now uped it to 100MB's as your standard Free hosting plan. You guys ROCK. You seriously don't understand how the extra 80MB will help me!!! Now, I just cant wait untill I can save up some money (cause I have none) for your Ultra Hosting plan, talk about a bargain! Keep up the fantastic work and service! -Fred Shakeshaft (a very pleased customer)"
Fred Shakeshaft, Wassaic NY, Nov 05, 2004
"Thanks Doteasy for all a great hosting service and all the help you give me. Thought I would send this comment in case you want to use it for promotional services on your "What Our Clients Say about Us" !! I have used your free hosting for about 3 years now with one of my domain names. This free service is amazing especially considering I always receive advice promptly when I ask for it. Now my partner and I are using your Ultra Hosting for our new website: brightstarenterprises.com The value for money is great, PLUS yet again, your advice service is insurpassable! Thanks Doteasy. All the best......... Helen"
Helen, East Grinstead West Sussex, Aug 02, 2004