How Do I Whitelist Email Senders?
For Domain User (Admin), you may log into the Email Protection System through Doteasy Member Zone - > Hosting - > Spam & Email Virus Protection (Click "Manage" to proceed).
For individual Email User, you may log into the Email Protection System here: https://app.mymailhosting.com
Click on Sender allow list, under the Incoming - Protection Settings of the left menu or in the Incoming - Protection Settings section of the Dashboard.
Click Add allow list sender to create a new whitelist entry.
For Local-part you leave it blank if the rule applies to everyone under your domain. If the rule is only for a certain user, then you would enter their username here (i.e. sales for firstname.lastname@example.org). For the Address, you can enter the email address you wish to whitelist.
To whitelist the entire domain of a company you want to receive from, all you need to enter is the domain (i.e For email@example.com enter myhostingcompany.com).
Steps are basically the same for blacklisting. Just go to Sender Block List instead.