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  • [yellowstone-online.com] Web Hosting Service Renewal Notice (2)

    Case #908462-157338682
    Owned by yellowstone-online.com
    SYSTEM OUTBOUND EMAIL
    To: macdonald78@yellowstone-online.com
    Jan 23, 2015 08:08 AM (9 years)
    Amy Northrup <macdonald78@yellowstone-online.com>
    Jul 24, 2015 06:23 AM (8 years)
    ::Given Email Signin : amyn@aplusdesignsinc.com
    Can you tell me what the email attachment size limit is for my account?

    Thanks
    Doteasy
    To: Amy Northrup <macdonald78@yellowstone-online.com>
    Jul 24, 2015 07:47 AM (8 years)
    Hello Amy,

    Thank you for contacting Doteasy.

    The yellowstone-online.com account allows for a maximum of 5 MB per message and this limit includes the message header, the message body, and any file attachments.

    If you like a larger maximum per message receive size, you may consider the MailPro Service which allows for 20 MB maximum per message size limit along with an additional 2000 MB domain mailbox storage. The MailPro Service is US$5.95/month that match your hosting term.

    To subscribe to the MailPro Service, please follow these steps:
    1. Log into your Doteasy Member Zone at https://member.doteasy.com/
    2. Under the Email section, next to MailPro Service, click "Add"
    3. Click on Next
    4. Confirm credit card and billing information
    5. Select the checkbox to verify that the information is correct and to authorize Doteasy to charge the credit card on file (Note that this transaction cannot be canceled or refunded)
    6. Click on Submit Order

    Should you have any questions, feel free to let us know and we will be happy to assist you.


    Regards,

    Kelvin
    Doteasy Customer Service
    "Join the hosting revolution!"
    Customer Support: 604-434-4307 (6 am to 6 pm PT, Mon-Fri)

    Visit our support center and our YouTube channel for useful tips and tutorials.
    https://www.doteasy.com/support/
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